Flexible Outsourcing
That Scales With You
Trusted by Global Brands
A natural and flexible extension of your team
Save money, get better support.
We build you the perfect balance between AI & human-centered solutions, all while saving you 70% on costs.
No minimums, ever.
Whether you need 1 agent or 100. Any volume, any location, any channel.
Simple, month-to-month contracts.
Cancel anytime, we scale up or down with your business needs.
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Simple, Seamless
Integration
Outsourcing Made Easy
Go Live in 2 Weeks
Never Worry Again When an Agent Calls Out
Ethos On Deck
Agents on Our Emergency Coverage Team, “Ethos On Deck”.
Our Agents Don’t Leave.
Attrition is a major problem in customer service – we’ve solved it. Say goodbye to endless hiring and training loops and trust your new agents will be with you for the long haul. Our attrition rate of <5% is unheard of. The result? A better experience for your customers.
Insights
4 Customer Satisfaction KPI Trends Shaping Customer Service in 2024
Introduction: As you look ahead to 2024, several key consumer trends
Ecommerce Customer Service: The Game-Changer for Online Retail Success
In the bustling world of online shopping, ecommerce customer service isn’t just
What Happens When Your Chatbot Goes Rogue?
Short description: Air Canada learned the hard way: you can be help